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upgrade my rogers phone

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Old 14-Jan-2006, 03:05 PM
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upgrade my rogers phone

i'm trying to upgrade my phone over the rogers website and i was wonderin if there was any way to upgrade my phone with out payin the $35 adm in fee?

i'm already payig 345.00 for the stupid phone

do u think if i called them and did the upgrade that way i would save money?
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Old 14-Jan-2006, 03:14 PM
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Call them up and speak with retentions.

Threaten to leave, you should score some good stuff.
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Old 14-Jan-2006, 03:16 PM
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would they give me a better priceo n the upgrade?
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Old 14-Jan-2006, 03:17 PM
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It doesnt hurt to try, and you upgrading for the W600i?
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Old 14-Jan-2006, 03:18 PM
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jus buy an unlocked phone from somewhere else.. ebay? cheaper
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Old 14-Jan-2006, 03:22 PM
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yeah the w600, the upgrade would be cheaper than getting the w600i off ebay, and even if it was a little chaper on ebay the shpping would make up for the cost difference.

i almost bought one for 500, but then saw a rogers flyer and decided i might as well get it form them, i dont really need an unlocked phone cause i'm not leaving rogers soon
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Old 14-Jan-2006, 03:30 PM
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You should be able to get a better price and a better plan if you go through customer retentions.

Call up CS, *611, then tell them your interested in upgrading your phone, and you wanted to speak with customer retentions. You man end up renewing your contract, but if you have in the past 2 years, it wont work. Also they take into consideration how much you spend with them each month.

When I did mine, I ended up getting a free phone, no activation fee, free caller ID, 100 extra minutes each month, and 1 year of unlimited calling. Called them twice, the second time I got something similar to what I wanted. Rententions have alot of leverage room, just be extremely professional about it, and explain how bell/telus/fido was offering you a better price plan. The minute you start bitching or getting angry with them, they wont offer you anything out of the ordinary.
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Old 14-Jan-2006, 03:31 PM
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yeah thats the thing i changed my plan and i renewed with them, for like 2 yrs i think

is the w600 a good phone? i hear good things, but i'm a nokia man myself
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Old 14-Jan-2006, 03:33 PM
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You already did it? Then I think your outta luck, the only way they will offer you some kind of discount on a phone is if your 20 months after your last upgrade.
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Old 14-Jan-2006, 03:35 PM
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Originally posted by Mischev

is the w600 a good phone? i hear good things, but i'm a nokia man myself
Its a solid phone. I have heard nothing but good things about it. The thing stopping me from getting it, is the orange color.

I tend to end up going back to Nokia's.
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Old 14-Jan-2006, 03:36 PM
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no ive never upgraded my phone, ive had my account for over 2 yrs, but when i changed my plan to the "all incoming calls free" plan, they made me extend my contract for 2 yrs

this was in july 05
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Old 16-Jan-2006, 09:34 PM
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you're willing to pay 345 for a new phone but not an extra 35 bucks?
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Old 16-Jan-2006, 11:30 PM
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lol not only the 35 i wanted to save as much as i can, but i decided against upgrading for now
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Old 16-Jan-2006, 11:31 PM
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they are trying to rip you off. Basically they are gonna charge you to switch the phone tag attached to your account. All it takes is for you to swap the SIM card into the new phone and you're set to go. Don't listen to their bs reasons about admin fee. There is nothing that they need to do on their end for you to get the phone operational.

Cheers.
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Old 17-Jan-2006, 09:42 AM
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I recently got a hardware upgrade with Rogers and I asked the guy if he could remove the admin fee of $35. He said when I get the bill to call Rogers and say that I have been a good customer, payed on time, for 2 years (the initial plan) and ask if they could remove the admin fee. I called and was on the phone for like 5min and she said ok, no more $35 admin fee. Always good to ask!
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Old 17-Jan-2006, 11:52 AM
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buy a phone off a local ebay seller...bought a sweet phone from germany that a guy was selling in toronto, and offered a pick up option....paid $200 cash and i got a 1 yr warrenty.
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Old 17-Jan-2006, 01:23 PM
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Originally posted by jps_here
buy a phone off a local ebay seller...bought a sweet phone from germany that a guy was selling in toronto, and offered a pick up option....paid $200 cash and i got a 1 yr warrenty.
yeah but what phone did you get?

and i need the 850 band, my nokia 6230 is from kuwait and doesent have the 850 band, and i dont even get sugnal in my basement
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Old 17-Jan-2006, 01:40 PM
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siemens sk56 blackberry phone

so far no complaints
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Old 17-Jan-2006, 02:57 PM
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unlocked phones rock...having phones other kids have is ghey...razr/w600 etc everybody and their mom has it...gotta stand out and have something better...now if only my w900i had 850mhz

ahwell I need a new phone anyways
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Old 17-Jan-2006, 03:12 PM
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My 6230b has 850 Mischev, I got the NA version.
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